Privacy Policy

last modified 25 October 2015

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Chef's Armoury is committed to protecting your privacy. We do not sell, rent, share or trade any of your personal information, except with your consent or as described in this privacy policy. Rest assured that you will not be added to any external mailing lists.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

We may perform analyses such as user behaviour /navigation of our website and other analyses such as demographic analyses.

SECTION 2 - CONSENT

HOW DO YOU GET MY CONSENT?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?

If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by posting a letter to:

Chef's Armoury PO Box 6051 Alexandria NSW 2015 Australia

SECTION 3 - DISCLOSURE

We do not sell your personal information to any other organisation under any circumstance. We do not disclose your personal information unless you have consented, unless required to by federal or state legal jurisdiction or for a matter of public safety, or if you violate our Terms of Service. We may disclose your personal information to third parties for the purposes of Chef’s Armoury business only.

SECTION 4 - WEBSITE TRANSACTIONS

To process a transaction, credit card details are encrypted compliant with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

We use the services of third parties to help administer our website. These third parties are only permitted to use this information for specific Chef’s Armoury business purposes.

We may use third parties to help collect and aggregate customer information, however none of this information will be able to identify you individually.

LINKS

We have links to other sites however cannot take responsibility for their privacy policies and their content. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 6 - SECURITY

To protect your personal information, we take precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

We receive and store certain types of information whenever you interact with us. Like many websites, we use "cookies" (small data files stored by your browser on your computer’s hard drive) and we obtain certain types of information when your web browser accesses our website such as your browser type, IP address, operating system, pages visited etc. Cookies are also used to study traffic patterns, analyse advertising and promotions and to generate statistics such as “user sessions”.

We also use cookies to recognize you when you return to our website and to remember the items in your shopping cart. If your computer settings are defaulted to refuse cookies, you may experience problems while online shopping on our website.

SECTION 8 - AGE OF CONSENT

If you are under the age of 18 years, you cannot place orders with Chef’s Armoury. Should Chef's Armoury suffer any damages or losses as a result of processing the transactions of a minor, compensation will be sought from the parents/guardians of the minor that placed the transaction. Chef’s Armoury will not be liable for any damages that may result as a misrepresentation of age by a user of this website.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

There may be changes to the privacy policy from time to time so you may wish to revisit our privacy policy when you visit our website.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer or by mail at Chef's Armoury PO Box 6051 Alexandria NSW 2015 Australia

 

Most items ship within 24-48 hours business days (bespoke items excluded)

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